Conversation architecture is the process of designing and constructing 🏷️#chatbot dialogue; often a blend of 📝Experience Design and 📝Social Engineering. The activity produces complex structural plans that model attributes necessary for developing the intended experience, utility, etc.
Bypassing conversation architecture to produce a 📝Minimum Viable Product (MVP) is a common, costly mistake that produces false positives, misleading data, and design confusion. The process is best approached with 📝Digital Empathy; understanding and catering to key 📝Avatars.