Refund Policy
Last updated: November 6, 2026
This policy covers refunds for MythOS plans (Scribe, Scholar, and Oracle) sold by Cooperating Citizens of One, Inc. Purchases from creators on MythOS are covered in section B.
A. MythOS plans
Try before you pay. New subscribers get a 14-day free trial, and no card is needed to start it. Please use the trial to decide whether MythOS is right for you.
Cancel anytime. You can cancel in Settings › Billing. Your plan stays active until the end of the period you've paid for, and you won't be charged again. Your library stays, and you can export it at any time.
No partial refunds, with a short goodwill window.
- Monthly plans: if you contact us within 7 days of a charge and haven't meaningfully used the paid period, we'll refund that charge. After that window, we don't refund partial months, but you can cancel anytime and you won't be charged again.
- Yearly plans: if you contact us within 14 days of a yearly charge, including an automatic renewal, we'll refund it in full. After that window, we don't refund unused months.
We always refund:
- duplicate charges or charges made in error;
- charges after you cancelled, when the cancellation went through but billing didn't stop;
- a period in which MythOS was materially unavailable, at our discretion.
Plan changes. When you change plans, we prorate the difference automatically. A downgrade gives you account credit, not a cash refund.
Where the law gives you more. If you live where the law gives you extra rights, such as the 14-day withdrawal right in the EU and UK, those rights apply.
How to ask for a refund. Email citizens@inc.one from your account email. Include the date and amount of the charge. Approved refunds go back to your original payment method, usually within 5–10 business days.
Chargebacks. Please contact us before you dispute a charge with your bank. We can usually fix the problem faster. While a dispute is open, we may pause paid features on the account.
B. Purchases from creators
When you buy something from a creator on MythOS, such as a paid memo, course, membership, or community, the creator is the seller. The creator processes your payment through their own Stripe account and sets their own refund policy.
- Check the creator's refund policy on their offer page before you buy, and send refund requests to the creator.
- MythOS can't issue refunds for creator sales, because we don't receive the payment.
- Every creator on MythOS must at least refund a buyer who never received access to what they paid for, or who was charged twice. If a creator doesn't respond within 7 days, tell us at citizens@inc.one. We may remove the offer or suspend the creator's selling.
- To report a creator who breaks our rules, email citizens@inc.one.