Tzen (Suzanne) Lai is a product strategist, 🏷️#entrepreneur, and embodied transformation guide whose work bridges technology, human behavior, and conscious power. She founded Tzen Consulting in 2023, providing fractional product leadership and strategic advisory to early-stage startups, enterprise organizations, and founder-led ventures — specializing in product strategy, roadmap development, 📝Minimum Viable Product (MVP) definition, organizational alignment, and systems optimization. She is also co-founder and product lead of 📝WorldKam.
At WorldKam she co-leads product strategy, marketplace architecture, user experience, onboarding, and creator lifecycle strategy alongside CEO 📝Mathias Omotola, extending into marketplace liquidity modeling, geographic expansion frameworks, and investor positioning. Before establishing her consulting practice, Lai held senior product leadership roles at ServiceNow, 📝Ticketmaster, Sage, and Inter-Tel, spanning SaaS, 📝Low-Code workflow automation, ticketing, communications, and CRM platforms. Outside technology, she is the creator of 📝Sweet Surrender, a consent-forward body of transformational and embodiment-based work exploring power, 📝Relational Sovereignty, nervous system awareness, erotic intelligence, and conscious intimacy through workshops, facilitation, coaching, immersive experiences, and written essays.