The Metrics Maturity Matrix evaluates a company's processes, systems and metrics and how the data flows. The Matrix enables people to evaluate themselves and set goals for improvement.
High Level
Troubled
- Ad Hoc, sometimes overwhelming amount of data that don't seem to be driving the results we'd like to see
- Data is routinely questioned because of frequent inaccuracies
Functional
- With manual processes each day or week, an analyst can pull together data from various systems and present them consistently week to week transparently from the board to the frontline.
Integrated
- Data from internally developed systems and retail hosted applications automatically consolidated into a data warehouse from which all reports are generated.
World Class
- Common views of key metrics driving the right results updated throughout the day. Threaded conversations linked to Slack enable everyone to bring data to the conversation.
Categories for further evaluation
- Data Quality
- Data Warehouse Architecture
- Method of Capture
- Method of Distribution
- Infrastructure Robustness