Mark Goulston is an American psychiatrist, executive coach, and author, best known for Just Listen, a widely read book on how to genuinely reach and persuade people. A former hostage-negotiation trainer for the FBI, he built a second career applying the psychology of connection to business and leadership.
Goulston is a several-sided connection in 📝Cynthia Johnson's world: he endorsed her book 📝Platform: The Art and Science of Personal Branding, his own work sits on her recommended-reading list, and he has been a guest on 📝Best Seller Live, the author-interview show she co-hosts. His focus on listening and empathy connects to the more interior, identity-centered turn in her recent work.
Mark endorsed Platform and has joined me on Best Seller Live. His work keeps surfacing in mine — you cannot shape how you are seen until you have honestly heard how you land.