Psychologists say constant video chat meetings are draining users more than in-person conversations. Users can feel like they're performing for the camera more than they would while meeting colleagues in person. [CBC]
“Zoom fatigue” stems from how we process information over video. On a video call the only way to show we’re paying attention is to look at the camera. But, in real life, how often do you stand within three feet of a colleague and stare at their face? Probably never. This is because having to engage in a “constant gaze” makes us uncomfortable — and tired. [Harvard Business Review]
"Zoom has replaced the conference table, which has scrambled the office pecking order. That too is disorienting. “On Zoom, you might have the power seat at the conference table but you really don’t know,” says Steve Harrison, associate professor at Virginia Tech and director of its Human-Centered Design Program. “There’s no way to control your location.” [Wall Street Journal]
